Terms / Conditions / Policies

All Paper Products – POS Hardware – Laptops / Computers: Paypal / Email Money / * Company Cheque

All Custom Labels/Special Paper Projects will Require payment upfront or a Deposit **

* Needs pre-approval from MDi Management

** All Payment methods to be pre-approved from MDi Management

** Shipping is Calculated automatically but for bulk shipments please contact our staff members for further discounts and /or other Transport options.

Warranty & Returns:

Products
We at Master Distributors Inc. source the latest and best value products from several manufacturers local and overseas, products may change (Hardware) often so please check back often for new product information and join us on Facebook or simply give us a call or email us. Most of our products are Brand New with full factory warranty we also have Off Lease Hardware that are fully tested with limited Warranty.

Terms & Conditions:

All our items are shipped from within the country they are purchased in. (No Cross Border Shipping)
Items are shipped from either the East or West Coast depending on your location & stock levels
Normally this item will ship the same or next business day after payment is received
Please provide us a Local Phone Number & Business Name if any for The Shipping Documents
Local pickup is available on some items please check with us.
Returns & Warranty:
We guarantee your satisfaction on all products and make every effort to correctly describe all products in as much detail that is available.
Please insure the item is compatible with your application prior to purchasing, if you are unable to be absolutely positive please contact us first as we do not issue refunds for items ordered in error.
If an item is damaged in shipping or DOA defective out of the box or within 30 days we will exchange it upon its return to us. All returns must be shipped at the purchaser’s expense. Once we receive the item back and confirm it is indeed defective we will ship a replacement item and credit all return shipping costs.
We do not issue refunds or accept returns for items ordered by mistake so please insure the item is compatible with your application prior to purchasing.

After 30 days certain items (Hardware**Marked New**) are covered by the full manufactures warranty.

Privacy & Policies:

Consent – Before collecting, using or disclosing any personal information about any individual, we will ensure that we have the individual’s consent in an appropriate form.

Limiting Collection – We will collect personal information only for the purposes stated above unless we receive consent from the individual to collect it for another purpose.

Limiting Use, Disclosure and Retention – We will use and disclose an individual’s personal information only for the purposes stated above, unless we have the individual’s consent to using or disclosing it for another purpose. We will only keep personal information about individuals for as long as we need it to fulfill our stated purposes.

Accuracy – We will maintain all personal information in our possession in as accurate, complete and up-to-date form as is necessary for the purposes for which it is to be used.

Safeguards – We will protect all personal information in our possession from unauthorized access or alteration or from inadvertent destruction by security safeguards appropriate to the sensitivity of the information.

Openness – We will make this Corporate Privacy Statement readily available to all of our customers and on all of our company controlled web-sites. Individuals may make inquiries about personal information privacy issues by contacting us VIA email info@masterdistributors.ca